Daytona Beach, FL - Effective October 1, 2021, the city of Daytona Beach started implementing a new rate structure to calculate monthly water bills. Minimum-use quantities are being replaced with the actual number of gallons used, which could encourage water conservation. Most single-family residential customers should see a reduction in their statements.
The last time service rates were modified other than the annual Consumer Price Index adjustment was in 2004.
Customers who have a timely payment history for 24 consecutive months beginning with October 2021’s statement, will have their deposits refunded through a credit to their account starting in October 2023.
The changes come after a water and wastewater rate and strategic planning study (PDF) was completed that recommended several changes to the city’s utility rates and structure. With this rate structure, more than 90% of single-family residential customers will see a reduction in their monthly bill. The comprehensive study was conducted by Raftelis, a utility and public-sector consulting firm, and includes a 10-year financial outlook. Commissioners approved the recommended changes in February.
Customers with questions can call (386) 671-8100 or email the Utility Billing department.
