Volusia Cities Suspending Utility Disconnection & Late Fees


Daytona Beach, FL - Cities in Volusia County are suspending service disconnections for nonpayment and waiving late fees in an effort to help out their citizens.

Below is a list of cities and including Volusia County, who are making changes to their utility departments due to the coronavirus.

If you don't see your city listed, go to their webpage for more information.

Volusia County Water Utility has an effective date of March 13 for these changes.

In Daytona Beach, the changes are in effect as of March 16 and will remain in effect while the Emergency Declaration is in effect.

The City of Edgewater is suspending the shut off of delinquent utility accounts scheduled for March 24 and April 7, 2020.  Late fees will be waived during these two billing cycles.

The City of Port Orange shall not process utility shut-offs for delinquent utility accounts until April 15, 2020.  All late fees imposed for delinquent utility accounts shall be waived through April 30, 2020.

New Smyrna Beach Utilities Commission Central Services Director Britney Pitcher notified commissioners of their intent to suspend the practice of disconnecting utilities for non-payment until May 1, though customers are encouraged not to accumulate large balances that may become difficult to repay.

In DeLand, utility shut-offs will be suspended until at least April 30. We are asking residents to pay what they can in the meantime to avoid having large bills later this year.

In Holly Hill, water accounts will not be disconnected for lack of payment however, late fees and penalties will still apply. We encourage utility customers to pay their bill online or with a credit card.


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